Frequently Asked Questions
About Shore Cliff Hotel
Welcome to Shore Cliff Hotel! Below, find the information you need to answer any questions you may have about your upcoming stay at Shore Cliff Hotel. If you can't find the information you're looking for, please feel free to contact us and we would be more than happy to help. We look forward to welcoming you to Shore Cliff Hotel and all that Pismo Beach, CA has to offer.
What time is check-in?
Check-in begins at 4 PM daily. Note: At check-in, we will need a photo ID matching the credit card that we will be authorizing for the room, tax, and $50 for incidentals. Please come prepared with your photo ID.
When is check-out?
Visit us at the Front Desk or leave your keys in room by 12 PM.
What is your cancellation policy?
All reservations must be canceled within 72 hours of arrival to avoid penalty. The cancellation penalty is equivalent to the first night's stay.
What amenities are available in-room at Shore Cliff?
With every reservation, our guests will enjoy the following services and amenities in-room: complimentary Wi-Fi, cable TV including HBO, ESPN, CNN, CNBC, and MSNBC, a coffee maker with Seattle's Best Coffee, tea, bottled water, a microwave, mini fridge, iron and ironing board, Bath & Body Works toiletries, a large work desk, and a safe. Other on-site amenities include: complimentary parking, daily complimentary continental breakfast, fitness room access, local newspapers, bocce ball court and oceanfront clay tennis court access, business center/computer access in the lobby, access to the largest heated oceanfront pool in Pismo Beach, and Jacuzzi access.
Do you have free on-site parking?
Yes, we are happy to offer our guests free on-site parking. We even offer a Tesla and Clipper Creek Electric Vehicle car charging stations for your eco-friendly needs. Note: We will need your license plate number, car make, model, and color at the time of check-in. Please come prepared with that information.
Does the Shore Cliff Hotel provide free Wi-Fi?
Yes, we do! For all your business or social media needs, our Wi-Fi is complimentary.
Is there a restaurant on site?
Ventana Grill, named one of Forbes Magazine's 100 Most Scenic Restaurants, is just steps from the hotel.
Can the hotel make reservations at Ventana Grill on my behalf?
Ventana Grill recommends that guests make reservations for the restaurant using OpenTable.
Is there a bar on the property?
No, however our next door neighbors at Ventana Grill have a full menu of carefully crafted cocktails to enjoy as you overlook the ocean.
Is room service available?
No, however, we do offer a complimentary continental breakfast including fruit, hot & cold cereal, eggs, sausage, pastries & more every morning from 7am to 10am in the breakfast room.
How do I access the pool & jacuzzi?
Our pool is the largest heated oceanfront pool in Pismo Beach. The pool and Jacuzzi are open from 8 AM - 10 PM daily. You can use your room key to access the pool and jacuzzi. For your convenience, pool towels are located at the pool.
What is Shore Cliff Hotel's pet policy?
While we love our four-legged friends, we unfortunately do not accommodate pets at our newly-renovated property. For surrounding hotels that do accommodate pets, please visit this page.
How far is the beach? Does Shore Cliff Hotel have beach access?
Our hotel is situated directly on the bluffs of Pismo Beach overlooking the Pacific Ocean, so there is no beach access available directly beneath the hotel. Beach access is under a mile away in either direction of the hotel, however. Towards the North, you could visit Elmer Ross Beach accessible via the Inn at the Cove. Or, visit the Pismo Beach Pier by traveling southward on Price Street. Click here for a full map of beach access points throughout Pismo Beach.
How do I participate in the #CentralCoasting competition?
Share your #CentralCoasting experience with us! Tag your public Instagram photos and videos to be entered for a chance to win a one night's stay. Don't forget to check the map on your key card folder for our favorite photo spots. Winners will be chosen monthly. Check out other entries here.
Is your hotel affiliated with any airlines for mileage points?
As a Martin Resorts property, you can earn 500 Alaska Airline miles per qualifying stay at Shore Cliff Hotel by booking direct. Must mention you are an Alaska Airlines Mileage Plan member at check-in. Miles will be awarded upon check-out. Plus, travel with Alaska, purchase wines from San Luis Obispo Wine Country, and fly your wine home free!
How does Shore Cliff Hotel conserve water?
We are limiting our water use by placing biodegradable cups in room, changing sheets every 3rd day of your stay (unless otherwise requested), and replacing towels left on your floor. Please feel free to contact the Front Desk to request glassware. Conserve water and save $10, ask the Front Desk how.