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Frequently Asked Questions

All You Need To Know About Shore Cliff Hotel

Welcome to Shore Cliff Hotel! Below, find the information you need to answer any questions you may have about your upcoming stay at Shore Cliff Hotel. If you can't find the information you're looking for, please feel free to contact us and we would be more than happy to help. We look forward to welcoming you to Shore Cliff Hotel and all that Pismo Beach, CA has to offer.

Reservations

  • What time is check-in? Check-in begins at 4 PM daily. Please come prepared with your photo ID, the credit card used for your reservation, in addition to your license plate number, car make, model, and color. Note: At check-in, we will need a photo ID matching the credit card used for your reservation that we will be used to authorize the room, tax, and $50 for incidentals.  
  • When is check-out? Please visit us at the Front Desk or leave your keys in the room by 12 PM.
  • What is your cancellation policy? All reservations must be canceled within 72 hours of arrival to avoid penalty. The cancellation penalty is equivalent to the first night's stay. 
  • What is the Shore Cliff Hotel's pet policy? Due to popular demand, we're happy to say that dog-friendly rooms are back at Shore Cliff Hotel! You must book dog-friendly rooms in advance via phone. Please click here for more information. 
  •  Does Shore Cliff Hotel charge a resort fee? No, as one of the few hotels in Pismo Beach that does not charge a daily resort fee, we take pride in offering our guests complimentary high-speed Fiber Internet connectivity, self-parking, and daily grab & go breakfast without an extra fee. 
  • How will the Coronavirus (COVID-19) impact my stay at a Martin Resorts hotel? As our guest, your health and safety come first. We are taking proactive measures to ensure the health and safety of our employees and guests by instituting enhanced disinfection protocols. For further details on our response to the Coronavirus, click here

Amenities

  • What amenities are available in-room at Shore Cliff? With every reservation, our guests will enjoy the following services and amenities in-room: complimentary Wi-Fi, cable TV including HBO, ESPN, CNN, CNBC, and MSNBC, a coffee maker with Seattle's Best Coffee, tea, bottled water, a microwave, mini-fridge, iron and ironing board, Bath & Body Works toiletries, a large work desk, and a safe. 
  • Do you have free on-site parking? Yes, we are happy to offer our guests free on-site parking. We even offer a Tesla and Clipper Creek Electric Vehicle car charging stations for your eco-friendly needs. Note: We will need your license plate number, car make, model, and color at the time of check-in. Please come prepared with that information. 
  • Does the Shore Cliff Hotel provide free Wi-Fi? Yes, we do! For all your business or social media needs, our high-speed Fiber Internet connectivity is complimentary.
  • Is there a bar on the property? No, however beer and wine are available for purchase at the Front Desk. 
  • Is room service available? No, however, Ventana Grill, named one of Forbes Magazine's 100 Most Scenic Restaurants, is just steps from the hotel. Click here to make your reservation using OpenTable
  • How do I access the pool & jacuzzi? In an effort to limit the spread of COVID-19 and promote social distancing, all Pismo Beach pools and jacuzzis are closed until further notice in accordance with the San Luis Obispo County Health Department mandate.
  • How far is the beach? Does Shore Cliff Hotel have beach access? Our hotel is situated directly on the bluffs of Pismo Beach overlooking the Pacific Ocean, so there is no beach access available directly beneath the hotel. Beach access is under a mile away in either direction of the hotel, however, thanks to our newly opened Pedestrian Bridge. This provides access to the existing oceanfront walkway that leads down to the beach near the Pismo Pier. Click here for a full map of beach access points throughout Pismo Beach
  • How does Shore Cliff Hotel conserve water? We are limiting our water use by placing biodegradable cups in room, changing sheets every 3rd day of your stay (unless otherwise requested), and replacing towels left on your floor. Please feel free to contact the Front Desk to request glassware. Conserve water and save $10, ask the Front Desk how.

Location & Transportation

  • How do I get to the hotel? Located halfway between Los Angeles and San Francisco, Shore Cliff Hotel is easily accessible from Highway 101 in Pismo Beach. From the South, take the exit for Mattie Road. From the North, take the exit for Price Street. 
  • Is your hotel affiliated with any airlines for mileage points? As a Martin Resorts property, you can earn 500 Alaska Airline miles per qualifying stay at Shore Cliff Hotel by booking direct. Must mention you are an Alaska Airlines Mileage Plan member at check-in. Miles will be awarded upon check-out. Plus, travel with Alaska, purchase wines from San Luis Obispo Wine Country, and fly your wine home free!
  • Where is the nearest airport? Shore Cliff Hotel is approximately 10 miles from San Luis Obispo County Regional Airport with daily flights operated by Alaska Airlines, American Airlines, and United.